Contact Us

To learn more about our company/products,
contact us
  For assistance with any policy related inquiries
Aetna Senior Supplemental Insurance
800 Crescent Centre Drive, Suite 200
Franklin, Tennessee 37067

  Please use the contact information below that is associated with the underwriting company of your policy.

Aetna Health and Life Insurance Company (Medicare Supplement)
American Continental Insurance Company (all products)
Continental Life Insurance Company of Brentwood, Tennessee
(all products)
800 264.4000 or

Aetna Life Insurance Company (Medicare Supplement)
Aetna Life Insurance Company (Cancer and Heart Attack or Stroke)
888 624.6290, TTY/TDD 711 or

Genworth Life and Annuity Insurance Company (Medicare Supplement)
Genworth Life Insurance Company (Medicare Supplement)
877 825.9337 or 
Website technical assistance team  
For assistance with any website technical issues, please contact us as indicated below. (All other inquiries should be directed to one of the other teams.)

800 587.5139 (Monday - Friday, 8:00am – 5:00pm CST) or

Physicians, health care professionals and providers:  
For the claim submission process, Refer to Claim Submission Guide

If you’d like to use the postal service to send your Medicare correspondence, use this address:

Aetna Senior Supplemental Insurance.
PO BOX 14770, Lexington KY 40512

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  More Information

     Become an Agent

     About Aetna

     Guide to Medicare

Nondiscrimination Notice

  Contact Us

   Hours of operation:
   7:00am - 8:00pm CST, Monday - Friday




Toll free: 800 264.4000,
          option 3, then option 1



    Eligibility and Claims

    Website technical support:

     Toll free: 800 587.5139