A website for you   We can help

All Aetna Senior Supplemental Insurance members, can login (after initial sign-up) to our secure website portal – by clicking on Members under Secure Login. Members can:

   View policy details

   View claims

   Access member discount programs (when  

   Request duplicate ID card

   Request duplicate policy pages

   Update contact and bank information

   Provide an email address for future communication

   Send a department specific request

   View the message board with important updates

   Refer a friend

..and much, much more.
The sign-up process is quick and simple, but just in case technical assistance is required, we have a dedicated web assistance team that provides website related technical assistance. This team is available 8:00 am – 5:00 pm CST at
800 587.5139 or

This website portal offers new ways for our members to interact and do business with us. New features will be added throughout the year. We will keep you updated as new features are added to the website portal to enhance our members’ online experiences.

Update your email address
Click here to update your email address on file.

Sign up for member emails
Click here to register to receive member information periodically via email.

  Secure Login




  More Information

     Become an Agent

     About Aetna

     Guide to Medicare

Nondiscrimination Notice

  Contact Us

   Hours of operation:
   7:00am - 8:00pm CST, Monday - Friday




Toll free: 800 264.4000,
          option 3, then option 1



    Eligibility and Claims

    Website technical support:

     Toll free: 800 587.5139